Book, Drop and Go it’s that easy. Completing the online service request form saves you time on drop off.
Your email is used to send your invoices and communication re this service request, advise you when your gear is ready for collection and to send you the reminder when it is next due for servicing. If you wish to go on our mailing list for specials, trips and courses please opt-in below. In either option, your email address will never be sold to any third parties
Let us know if you belong to a Dive Club - we often offer deals to clubs that use our services.
Please tick all relevant items you wish to book in - ensure all necessary fields are completed to ensure we have the correct information for your booking.
Please enter the date you will be dropping off your gear.
If you need your job turned around within a short time frame - same day, 1 to 4 days, please tick YES. Urgent work may incur additional charges. We will contact you if additional charges apply before the work commences.
Turnaround times vary depending on the workshop workload. Standard lead times, allow the following: Hydro Testing – 7 days; Reg/BCD Servicing - 14 days; Safety Checks – Same day if booked in advance. If you have a definite date that you require it back, please book in advance to avoid disappointment. Call us on 3399 1413 if you wish to confirm a date before completing this form. If no required by date, leave this field blank.
All items used in servicing remain the property of Ozaquatec Pty Ltd until such time as they are paid for in full. Cash Accounts 1) All work is performed on a cash on completion basis. You will be provided with an emailed invoice when work is completed notifying you that it is ready for collection. Payment should be made upon this invoice; 2) If payment is not made within 7 days of invoice, we reserve the right to charge the following: i) $15 late payment/admin fee if the invoice remains unpaid after 7 days, and at the end of each calendar month if a balance remains outstanding (whether the gear has been collected), and ii) interest calculated daily at 7% pa on amounts unpaid; 3) If equipment is uncollected after 7days (unless prior arrangements have been made), irrespective of payment being made or not, we reserve the right to charge a storage fee of $1 per day; 4) If equipment is uncollected, and the invoice remains unpaid after 3 months, we reserve the right to sell the equipment to cover our costs; Account Customers 1) Payment must be made within the terms for which you have been approved; 2) For each invoice unpaid by the due date we reserve the right to charge a late payment/admin fee of $15, at the end of each calendar month an amount remains outstanding a further $15 admin fee will be charged; 3) Interest will be payable on all outstanding invoices at 7% pa calculated daily; 4) Accounts over 60 days will be placed on stop credit. No further credit will be supplied until the account is paid in full. Visa/Mastercard Payments Visa and Mastercard are accepted, a surcharge of 1.5% will be incurred on all transactions using credit card payments. AMEX is not accepted
If you authorise someone to collect your equipment please ensure they have ID with them. Ozaquatec takes no responsibility for items collected by a third party and not by the owner.
Provide as much detail as possible.