Please tick which items you have booked for servicing - further fields will then open up so we can ensure we have the right service kits in stock when your items arrive, and that our technician has the infromation from the last service if we did it
If you need this job turned around within the week, or even within a few days we may be able to arrange overtime hours to get it done - there will be an extra charge which we will discuss and agree with you before work commences.
All items used in servicing remain the property of Ozaquatec Pty Ltd until such time as they are paid for in full.
CASH BASIS CUSTOMERS:
1/ All work is performed on a cash on completion basis. You will be provided with an emailed invoice when work is completed notifying you that it is ready for collection. Payment should be made upon this invoice.
2/ If payment is not made within 7 days of that invoice we reserve the right to charge the following:
- a $15 late payment/admin fee if the invoice is unpaid after 7 days, and at the end of each calendar month if a balance remains outstanding (whether or not the gear has been collected), and
- interest calculated daily at 7% pa on amounts unpaid.
3/ If equipment is uncollected after 7days (unless prior arrangements have been made), irrespective of payment being made or not, we reserve the right to charge a storage fee of $1 per day
4/ If equipment is uncollected, and the invoice unpaid after 3 months, we reserve the right to sell the equipment to cover our costs.
ON ACCOUNT CUSTOMERS:
1/ Payment must be made within the terms for which you have been approved,
2/ For each invoice unpaid by the due date we reserve the right to charge a late payment/admin fee of $15, at the end of each calendar month an amount remains outstanding a further $15 admin fee will be charged.
3/ interest will be payable on all outstanding invoices at 7%pa calculated daily.
4/ You will be placed on stop credit until such time as your account is bought back into order. We reserve the right to remove your ón account' status and revert you to a cash basis customer if continual breaches of payment terms occur.
WHERE INVOICE NOT READY AT THE TIME OF COLLECTION:
In the rare instance where the invoice is not ready at the time of collection, at our discretion we may release the equipment on the express understanding that the invoice will be paid immediately upon receipt. We may require a deposit to be paid at that time. If the invoice remains unpaid after 3 days, we reserve the right to charge a late payment/admin fee of $15 for each invoice, in addition to interest charged at 7%pa calculated daily until paid in full. A further admin fee of $15 will be charged at the end of each month that an invoice remains outstanding.
We do accept mastercard and visa as a method of payment, however a charge of 1.5% of the invoice applies as a contribution to the merchant fees we will incur when you opt for this method of payment.
If no known issues/requests, please enter 'None'